How can we help?

Acceptable Utility Bill for Level 3 Verification

Document needs to be issued under your name from CoinDeal profile. Document will be not accepted if it will be under your relatives.

You should use official correspondence from bank, government or tax office. The easiest way we suggest is to use bank statement or bank transfer confirmation.

Document must be fully visible (not cut, cropped, folded or blurred).

Document needs to have an issue date and it cannot be older than three months.

We do not accept utility bills for mobile phone subscription, internet or TV.

We do not accept screenshots.

We do not accept documents filled manually.

Can't find what you were looking for?

Contact our support: Submit a request