How can we help?

How to edit my profile details?

To edit your profile details, please reach out to our Support Team via 'Submit a Request' button below.

Please include an information about what kind of details you would like to change.

If it is a change regarding ID details, provide us with the following:

  • previous number
  • previous issue/expiry date
  • new number
  • new issue/expiry date
  • picture of yourself holding your ID

If it is a change regarding your address, provide us with the following:

previous address

  • street:
  • street number:
  • city:
  • postal code:
  • region:
  • country:

new address:

  • street:
  • street number:
  • city:
  • postal code:
  • region:
  • country:
  • proof of the new address

Can't find what you were looking for?

Contact our support: Submit a request