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How do I close my account?

To close your account, go to the Support Contact Page and choose Category 'Request Close Account'. Fill in all the fields, attach a picture of yourself holding your ID and a piece of paper with today's date written on it and afterwards click 'Send' button. CoinDeal Support Team will inform you once your account will be closed. Before you will submit close account request remember to not leave any funds on your account.

Closing account is not possible if your transactions were not executed yet or if there are any funds available on your wallet.

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