Urgent
CoinDeal is closed on 19th February 2023. Please withdraw all your funds immediately to avoid losing them.
Check email for more details.

Important announcement
CoinDeal is a strong brand. So strong, that unfortunately some scammers have used our name to build some fraudulent scheme. SEC (US Securities and Exchange commission) charged creators of a Crypto Scheme with the same name as our exchange. You can read more about it here. Scammers built a fraudulent investment scheme (not an exchange!) using our brand. We are happy, that regulators work as they should and that scheme has been stopped, as crypto market needs transparency and trust. We are exploring possibilities to sue the companies involved for intellectual rights theft and loss for our brand. Our exchange works without issues, please do not hesitate to contact our support or withdraw your funds if you feel this situation makes you, our customer, feel unsafe. We always encourage crypto community members to keep funds on private wallets, and would like to use this situation to once again reassure our customers about full 1 to 1 coverage of crypto on our exchange.
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An unknown login was detected on my account. My account may have been compromised. What should I do?

In this case, take the following steps:

  • Log in to your account and then change your password. You will find detailed instructions on how to change your password here: How can I change my password?
  • We recommend that you change your password in your email inbox.
  • Please contact the Support team – we will also look into the situation.