Urgent
CoinDeal is closed on 19th February 2023. Please withdraw all your funds immediately to avoid losing them.
Check email for more details.

Important announcement
CoinDeal is a strong brand. So strong, that unfortunately some scammers have used our name to build some fraudulent scheme. SEC (US Securities and Exchange commission) charged creators of a Crypto Scheme with the same name as our exchange. You can read more about it here. Scammers built a fraudulent investment scheme (not an exchange!) using our brand. We are happy, that regulators work as they should and that scheme has been stopped, as crypto market needs transparency and trust. We are exploring possibilities to sue the companies involved for intellectual rights theft and loss for our brand. Our exchange works without issues, please do not hesitate to contact our support or withdraw your funds if you feel this situation makes you, our customer, feel unsafe. We always encourage crypto community members to keep funds on private wallets, and would like to use this situation to once again reassure our customers about full 1 to 1 coverage of crypto on our exchange.
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How do I close my account?

We are very sorry to hear you are considering deleting your account from our platform. We would like to inform you that to trade, make crypto withdrawals and deposits you do not need to verify your utility bill.

If you are experiencing any technical issues with your account, please contact our Support Team and we will provide you with a solution. Creating a second account will not solve the problem as users are not allowed to have multiple accounts. Remember, once you delete your account, you will not be able to register with the same e-mail address and phone number in the future.

To close your account, contact our Support Team via Contact Page or Livechat. Before submitting a request to delete your account, remember to withdraw all your funds.