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How do I close my account?

We are very sorry to hear you are considering deleting your account from our platform. We would like to inform you that to trade, make crypto withdrawals and deposits you do not need to verify your utility bill.

If you are experiencing any technical issues with your account, please contact our Support Team and we will provide you with a solution. Creating a second account will not solve the problem as users are not allowed to have multiple accounts. Remember, once you delete your account, you will not be able to register with the same e-mail address and phone number in the future.

To close your account, contact our Support Team via Contact Page or Livechat. Before submitting a request to delete your account, remember to withdraw all your funds.