Urgent
CoinDeal is closed on 19th February 2023. Please withdraw all your funds immediately to avoid losing them.
Check email for more details.

Important announcement
CoinDeal is a strong brand. So strong, that unfortunately some scammers have used our name to build some fraudulent scheme. SEC (US Securities and Exchange commission) charged creators of a Crypto Scheme with the same name as our exchange. You can read more about it here. Scammers built a fraudulent investment scheme (not an exchange!) using our brand. We are happy, that regulators work as they should and that scheme has been stopped, as crypto market needs transparency and trust. We are exploring possibilities to sue the companies involved for intellectual rights theft and loss for our brand. Our exchange works without issues, please do not hesitate to contact our support or withdraw your funds if you feel this situation makes you, our customer, feel unsafe. We always encourage crypto community members to keep funds on private wallets, and would like to use this situation to once again reassure our customers about full 1 to 1 coverage of crypto on our exchange.
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Es wurde eine unbekannte Anmeldung auf meinem Account entdeckt. Mein Account wurde vielleicht gehackt. Was sollte ich tun?

Führen Sie in diesem Fall die folgenden Schritte durch:

  • Melden Sie sich bei Ihrem Konto an und ändern Sie dann Ihr Passwort. Eine detaillierte Anleitung zum Ändern Ihres Passworts finden Sie hier: Wie kann ich mein Passwort ändern?
  • Wir empfehlen Ihnen, Ihr Passwort in Ihrem E-Mail-Posteingang zu ändern.
  • Bitte wenden Sie sich an das Support-Team – wir werden die Situation ebenfalls prüfen.